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How to Use Analytics to Correctly Segment Your Online Customers


A common goal amongst many marketers, business owners, strategy masters and analytics experts is to accurately assemble the customer data in order to go through it for targeting an audience when selling a product later on. Analytics helps in data analysis and arrangement for marketing and advertising purposes. Segmenting the data means to properly arrange it and present it for it to be readily available for the customers. Analytics proves to be helpful in this regard too. You can track the progress of your data and assess the process as well.

Following are a few ways you can use the power of analytics to correctly segment your online customers.

  1. To get clarity – If you are a marketer and are not sure where to sell your product and have no idea who your target audience is, then you must be really confused. You must not know how to get your product out there so that it gets any kind of recognition. Get out there and take surveys. This way, you’ll get an idea of who is buying from you.
  2. To get demographics – Now that you know who your customers are, you can create demographics for them in categories of age, race, gender, income, etc. This helps you to recognize who buys what from you as well. But do be careful as discriminatory actions must not be taken—they’re illegal.
  3. To learn customer opinions – Using analytics, you can get to know the opinions of your customers. This enables you to further analyze this data and create better decisions for your customers. You should always care about customer satisfaction, and this enables you to do just that and be an even better provider as a marketer.
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